AXIOM Docs
Operational reference for the public AXIOM v1 surface. This page covers account access, billing and recovery, error handling, and links into the raw API reference.
Open API Reference Open OpenAPI JSON Open Billing PortalPublic Hosts
| Host | Purpose |
|---|---|
https://app.axi0m.de | Customer-facing landing, registration, sign-in, billing portal, results, invoices, support. |
https://api.axi0m.de | Machine-facing API root, webhook target, OpenAPI surface, auth and billing endpoints. |
Account Access
- Registration creates a password account tied to a customer organization record.
- Email verification messages are sent from
noreply@axi0m.de. Replies go tocontact@axi0m.de. - Interactive browser access happens via the billing portal on
app.axi0m.de. API auth uses bearer tokens returned by/v1/auth/login.
Billing And Recovery
- Jobs are authorized before execution and only settled after the final billable result is known.
- The billing portal exposes recovery actions for failed jobs, payment retries, disputes, and compute-credit requests.
- Email support requests should be sent to service@axi0m.de.
Live chat is not part of the current public support scope. Support is handled through the portal actions and email.
Error Catalog
This public list only includes error classes that are meaningful for customer-facing operation. Internal or unverified placeholder codes are intentionally excluded.
| Code | Meaning | Recommended next step |
|---|---|---|
PAYMENT_DECLINED | Authorization or capture failed at the billing provider. | Update the payment method and use the retry-payment recovery action. |
WORKER_UNAVAILABLE | Requested worker/runtime profile is unavailable. | Select a supported profile or restore the required worker runtime. |
Machine-readable error entries remain available via /v1/errors/<error_code>.
FAQ
What belongs here?
This section is reserved for customer-facing operational questions and answers. Add only confirmed guidance that reflects the live AXIOM workflow.
Suggested topics
- How account verification works
- What happens before a job is charged
- How to retry a failed payment
- Where to find invoices and proofs
- When to use support email versus portal recovery actions
Status
FAQ content is not finalized yet and will be expanded with validated customer guidance.